A big THANKS to everyone who sends us letters or returns our questionnaires. Please keep them coming!!

LETTER:
“A pleasure to deal with.  I will definitely be using Key Vehicle Solutions for any of our future vehicle leasing requirements.”
(Scott Gibson.  Director, Cleartec Waste Services Ltd, Hull)

LETTER:
“Chris and Nick have obviously been in this business for a long time, and know exactly what their customers requirements are.  It's a rarity that you get such a high level of customer service nowadays, but KVS always provide this as a matter of course. Well done!!”
(Mark & Karen Payton. Mint Cleaning Services, Dudley)

Q. What did you like most about dealing with us?
A. “It felt as if you knew what I was going to ask, even before I had contacted you, so you always had the answers ready.”
(Mark & Karen Payton. Mint Cleaning Services, Dudley)

LETTER:
“We would recommend your company to anyone, and will use you in the future when we need additional vehicles.  Thank you once again!”
(Mrs T Green. Director, STS Business Services, Hull)

LETTER:
“For anyone new to leasing I would thoroughly recommend KVS.  I have been (together with my wife) customers for six years and have had five vehicles from the company, I honestly wouldn't go anywhere else!”
(Mr Brian Ward. South Cave, East Yorkshire)

LETTER:
“From the moment I called Nick I felt as though I was dealing with a person who knows his business inside out.  Very helpful from day one, I feel this is the beginning of a long business relationship.”
(Mr Paul Blake. Altor Fire, Hull)

LETTER:
“You made the often stressful experience of changing a car very pain free! My transaction was carried out with enthusiasm and a high level of customer service... excellent!”
(Mr Neil Cavill. Hull)

Q. What did you like most about dealing with us?
A. “The professional and helpful manner of Nick Venter who put me at ease immediately.”
(Mr Gary Cooper. Principal, GC Consulting, Louth)

LETTER:
“A pleasure to deal with and no fast talking sales people. Car Leasing made comfortable. Thank you Chris and Nick.”
(Mr Pete Jillians. Pulborough)

LETTER:
“Anyone wanting a vehicle should always speak to you. KVS have never let me down on any requirement.”
(Mr Jim Hibbs. Managing Director, Coachman Caravan Co. Ltd, Hull)

Q. Could we do anything to improve our service?
A. “Offer free cars!”
(Mr Nick Garnett. Managing Director, Crimzon Consulting Ltd, Godalming)
(Nick - Thanks for that very helpful suggestion! - Nick)

LETTER:
“I would like to thank Nick and Chris for their professional, courteous and helpful approach from initial enquiry to the delivery of our latest vehicle.  Once again you have provided us with an excellent vehicle at a very competitive price.”
(Mr Pete Bolton. Managing Director, Antivibe (Hull) Ltd)

Q. What did you like most about dealing with us?
A. “If we have a tight budget and a particular car in mind, Nick moves heaven and earth to try to accommodate us.”
(Mr Ian Holmes. Director, Becker UK Ltd, Hull)

LETTER:
"I wanted to pass on my thanks and appreciation.  Right from the outset, with your highly competitive prices through to arranging the delivery of the car I found you to be extremely helpful and personable, and you kept me appraised at every stage.  The whole process progressed as painlessly as I could have wished.  I am very happy with the car and would, and have, recommended you most highly to others.  I wish you every future success."
(Mr S. Haigh. Doncaster)

Q. What did you like most about dealing with us?
A. “Not having the hassle of dealing with a car salesman & the car being delivered to the door.” (Mrs M. Roantree. Barnsley)

LETTER:
"it is refreshing to be able to pass our vehicle requirements over to you in the firm knowledge you will obtain the best deal possible on our behalf…. I would have no hesitation in recommending your services to clients and friends”
(Mr Peter Rogerson. Rogerson & Associates, Hull)

LETTER:
“Excellent service from start to finish. I feel like a valued customer and I love my new car!”
(Mr Nick Garnett. Managing Director, Crimzon Consulting Ltd, Godalming)

LETTER:
“I would like to thank all involved for being so helpful and professional. I hope that in the future we can mutually benefit from a strong working relationship.”
(Ms J. Fletcher. Tollbar Ltd) 

Q. What did you like most about dealing with us?
A. “The efficient & friendly way my order was dealt with.”
(Mr K. Cleminshaw. South Cave) 

(Funny you should say that Ian, I've been thinking about setting up a mobile valeting service! - Nick)

LETTER:
“ I must say how wonderful it is to deal with a company that goes beyond their remit to help and give a level of customer service that is greater than expected.”
(Mr M. Stonell. Inreco UK Ltd)

Q. What did you like most about dealing with us?
A. “The very easy, friendly & hassle free service.”
(Mr Malcolm Daddy. Managing Director, D & D Decorators Ltd, Hull)

LETTER:
“Just a note to say thanks for sorting out my vehicle. It was refreshing to deal with someone who actually wants to get some business done. I couldn't have asked for better service.”
(Mr H. Williams ~ Ashford Homes & Gardens. S. Wales)

LETTER:
“Thanks for doing a great job and finding me an excellent deal”
(Mr Roger Wilkinson.  Beaulieu)

LETTER:
“KVS delivered me the vehicle I needed to help me run my business more effectively.  I would recommend them to any business looking for a car."
(Mr Gary Cooper. Principal, GC Consulting, Louth).

Q. What did you like most about dealing with us?
A. “Always available, knowledgeable, friendly and laid back service.”
(Mr Julian Harper. Director, Kingston Reprographics Ltd, Willerby)

LETTER:
“ I am sure it will be of interest to other people from local businesses like ours to know just how well you looked after us and more importantly just how good the product is… On a personal note, may I extend to you once again my sincere thanks for the service that you have provided for us.”
(Mr Paul Staniford. Stanifords.com, Beverley)

Q. What did you like most about dealing with us?
A. “Nick is very pleasant & makes you feel as though he has your interests at heart.”
(Mr Graham Walker. Director, Tecknikraft Ltd, Goole)
(Graham - I DO have you best interests at heart!! - Nick)

LETTER:
“Just a note to express thanks for the very professional service you provided when supplying the BMW for our M.D. recently… and the personal attention to fine detail, not often provided by today’s mainstream large dealers”
(Mr Stewart Cox. Purchasing Manager, Holliday Pigments Ltd, Hull)

Q. What did you like most about dealing with us?
A. “Customer service is 1st class.”
(Mr D. Smith. Director, Ashley Distribution Ltd, Derby)  

LETTER:
“I just wanted to drop you a quick note to thank you for the excellent service you provided. In a world where promises are often broken and poor customer service is all too often the norm it was a pleasure to deal with a company that met expectations and made the whole process of acquiring a new car painless, right through to the log book arriving the day after. Thanks again.”
(Mr Peter Bell. Virginia Water)

Q. What did you like most about dealing with us?
A. “Friendly, patient service.”
(Mr J. Atkin. Osterstroms UK Ltd, Hull) 

LETTER:
“…we were failing to get the impartial advice we needed. Fortunately we came across you.  Like a breath of fresh air the team explained in English, all we needed to know about the leasing concept.  We felt this was very thorough and were delighted with the outcome.  Our success with both of our new vehicles is a product of the professionalism and knowledge of your team.  You understand your business very well, which enables us to get on with ours!”
(Mr Chris Allen. Managing Director, Fabricast Ltd, Hull)  

Q. What did you like most about dealing with us?
A. “The Price!”
(Mr C. May. Cranswick)

LETTER:
“Just a thank you for the excellent service you gave us on the purchase of my Mercedes recently”
(Mr David Harrison ~ Malpack Converters Ltd, Grimsby)

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